Website Terms

These terms govern your use of this website, operated by Miramar Shipping & Customs Clearance L.L.C. ("Miramar", "we", "us"). By using this website, you agree to these terms.

Use of this website

This website is provided so that visitors can learn about Miramar's logistics services, request a quote and look up shipment status. Content is for general information and does not form part of any specific shipment contract.

No guaranteed times or routes

Information on this website does not guarantee customs clearance times, transit times, or the availability of a specific route or service. Every shipment is assessed and confirmed individually based on cargo, destination, carrier acceptance and current regulatory requirements.

Quote requests

Submitting the quote request form is an enquiry, not a booking or a binding contract. Services, pricing and timing are confirmed separately once Miramar has reviewed your shipment details.

Shipment information and prohibited cargo

You are responsible for providing complete and accurate information about the cargo, parties, value, origin, destination and any special handling or regulatory requirements. Do not submit or tender prohibited, unlawful, dangerous or restricted goods without complete disclosure and prior written acceptance.

Separate service terms

Any service accepted by Miramar may be governed by a separate quotation, booking confirmation, transport document, credit agreement or other written terms. If those terms conflict with this website-use page, the specific written service terms apply to that shipment.

Acceptable use

You agree not to submit false or misleading information through the forms on this website, not to use automated tools to scrape or overload the website, and not to attempt to disrupt its normal operation.

Intellectual property

The text, layout and graphics on this website belong to Miramar unless otherwise stated. Please do not reproduce them without permission.

External links

Where this website links to third-party sites, those links are provided for convenience. Miramar is not responsible for the content of external websites.

Availability

This website is provided on an "as available" basis and may be updated, interrupted or unavailable at times without prior notice.

Accuracy and limitation

We take reasonable care when publishing website information, but general content may become outdated and should not be treated as customs, legal, tax or compliance advice. To the extent permitted by applicable law, Miramar is not liable for loss resulting solely from reliance on general website content or temporary website unavailability.

Privacy

Information submitted through this website is handled as described in our Privacy Policy.

Governing law

These terms are governed by the laws applicable in the United Arab Emirates. Any mandatory rights or jurisdiction rules that cannot lawfully be excluded remain unaffected.

Changes and severability

We may update these terms by publishing a revised version on this page. If any provision is found unenforceable, the remaining provisions continue to apply.

Contact

If you have questions about these terms, contact us at logistics@miramargroups.com.